Seller FAQs

Seller FAQs for Ashirwad Agency website.

Dear Sellers of Ashirwad Agency, 

 We get lot of queries from Sellers most of which are very common. Below are some Most Frequently Asked Questions (FAQs) which may help you get more clarity on Selling on ashirwadagency.com: 

When will I get my Payment?
You will receive payments for your sales within 30 days of shipping the products. Please note we also do not get our commission on sale till you get payment as per RBI guidelines related to marketplace functioning. For any finance related query send email to ashirwadagency1992@gmail.com . If you are a new seller, your first payment can take upto 45 days since we need that time to setup your account for electronic payments.
I uploaded products but they are not live on my shop. Why?
We review all the product uploads to make sure the photo quality is acceptable and the products are not illegal/offensive in nature. We take as soon as possible time to appear in your shop on ashirwadagency.com 
I have received an international order. How do I ship?
For international orders, currently We try to process all deliveries suggested by customer through reputed courier companies like Bluedart, DHL, Fedex and any other reputed transpot.
Do I need to invoice the customer?
Yes, invoicing to customer and any taxation related to either domestic or international sale is strictly your responsibility. ashirwadagency.com is a platform like Ebay.com, snapdeal.com, flipcart.com which provides selling related services. 
How do I get more marketing support from Ashirwad Agency? 
ashirwadagency.com is a neutral platform and supports marketing of seller shops in a neutral manner. However, we promote sellers which update/add products more frequently, have great photo quality, have good dispatch history with minimum refunds and have good product price/quality. We do have paid marketing support for promotion which you can request from your seller email. 
Do you have any listing charges? 
Currently we do not have any per item listing charges. You are free to upload as many products till 31st August 2015. 
Do you provide support in uploading the products? 
Yes, we have a outsourced web production team which charges Rs. 20/skech or image for editing and uploading your products. We will be happy to connect you to them if you need uploading support. 
How do I login to my seller panel? 
Please login to your seller panel here with your email id and password: Seller Login 
How will I know if I received any order? 
We will send you instant email and sms for any order received by us. Also the orders will be available in your seller panel. 
Do I need to sign any physical agreement? 
No, like Ebay.com, snapdeal.com, flipcart.com we have an electronic agreement with you which you accept when you register your shop on ashirwadagency.com. These are listed here for your reference: Policy for Sellers  and General Terms and Conditions: Terms & Conditions
I have forgotten my seller panel password. How do I reset it? 
Please send email to ashirwadagency1992@gmail.com  or click on Forgot Password on Seller login panel to get your password. 


Hope these answers to your general queries will help you. 

Thanks for your time. Enjoy Selling!